Special Projects
Mission Control NOC and HelpDesk also supports our MSP clients’ IT consulting and large-scale technology projects
We can help you stay on time and on budget with your customers’ IT designs, installations, and optimizations.
We go above and beyond NOC and HelpDesk support for your clients:
- Cloud migrations and virtualizations
- Server upgrades and replacements
- Network Appliance upgrades and replacements
- Large hardware / software rollouts
- WiFi network designs and architecture
- Hardware & software lifecycle planning
- Data backup & disaster recovery schemes
- Penetration testing and vulnerability assessments
Do you ever have NOC or helpdesk customers ask for your assistance with an automated data migration, or a switch to a VoIP phone system, or an upgrade to the latest Microsoft Server technology — but you lack the resources to do the job with in-house staff or within their allotted timeframes?
Mission Control’s Special Projects capabilities ensure you’ll never again miss out on the opportunity to please your clients. Send us your overflow customer requests for new designs, updates, upgrades, and consulting inquiries, and our expert technicians will handle the extra load with utmost care.
Need help with an upcoming Project or Implementation?
Chat with a Mission Control specialist today.
Mission Control will help ensure your helpdesk runs like a well-oiled machine — morning, noon, and night — for every client support request you receive.
We never outsource, we never quit. We simply help you manage your NOC customers’ computer and telecom networks and guarantee you meet their SLAs.
The Answering Service replacement for MSPs. Not only are all inbound calls and chats answered properly by skilled professionals, we then make a fully detailed ticket in your PSA and then notify your team about their next steps.
Security as a Service is something many MSPs should be offering today and having your NOC and SOC both managed by Mission Control gives you that extra confidence level that you and your clients are looking for.